Emotional response

Three reframing strategies

Three reframing strategies

Ever had one of those days? The dog’s been sick, there’s a mystery leak dripping through the kitchen ceiling, and just as you’re finally leaving home you discover your bike’s got a flat tyre.

Or, your beautiful project gets trashed by trolls on twitter, half the finances fall through, and your boss or client suddenly wants twice as much output in time for their end-of-year performance review.

Bad days will happen, even to the best of us. We’ll deal with them better if we have some resilience strategies up our sleeves. 

Here are three ways to pick yourself up and show the day who’s boss. Read more…

Spinning stories to dream the better future

Spinning stories to dream the better future

It's 2140, and the most popular reality TV show is a live-stream of Amelia Black transporting polar bears to the Antarctic in her airship as part of assisted migration. In New York, housing is run by cooperatives and buildings have been waterproofed below the high tide line. Sky-scrapers have had docks added part-way up for speed boats, and there are floors dedicated to food growing. This is the setting of Kim Stanley Robinson's New York 2140, a classic of post-climate fiction with an optimistic outlook.

Highlights from the She is Sustainable spring gathering

Highlights from the She is Sustainable spring gathering

Thank you so much to everyone who joined us at one of the She is Sustainable spring gatherings in March!

It was wonderful to be part of your conversations about guilt and joy, finding the right boundaries to protect our own energy for what we care about, and whether we should be 'nice' to people who still don't get it, or who are spilling over with new-found enthusiasm.

Taking a 'blind man's holiday'

Taking a 'blind man's holiday'

Before ubiquitous electricity, when daylight was fading but it wasn't yet dark enough to justify lighting the candles or lamps, people would take a 'blind man's holiday'. Too dark to work, or read, this is a time of obligatory rest which is no longer part of the rhythm of our lives. How can we reclaim it?

Communicating about climate change using audience segmentation

Communicating about climate change using audience segmentation

What magic words can add 11% to the number of people supporting 100% renewable power, and take support for ending deforestation up to 84% of respondents? Dedicated specialist researchers at Climate Outreach have taken a deep dive with their seven segments of the British population and tested some different framings of the climate crisis, in the run-up to COP26. What did they find?

Task focus vs relationship focus: the 'trust cushion'

Task focus vs relationship focus: the 'trust cushion'

You've probably spotted that some people like to spend time getting to know others, building a strong relationship with them, and may let deadlines or quality slide so as to not fall out. They have a strong 'relationship focus'. Others like to know what's expected, what the deadlines are, and focus on delivery even if it means other people are side-lined or criticised. They have a strong 'task focus'. How can you persuade task-focussed people to put time into relationships?

Holding the space for climate conversations

Holding the space for climate conversations

How do you feel about the climate emergency? How do you feel about your personal contribution to emissions of greenhouse gases? What do you see in your future?
 
And if you’re a facilitator, or have some other role in helping other people have conversations about the climate, what do you do when strong emotions show up?

What can I do, to calm the climate?

What can I do, to calm the climate?

If the IPCC’s Special Report on climate change made you want to do something – anything – to calm the climate, swiftly followed by a sinking feeling that you just don’t know what is both doable and meaningful, and you’d rather not think about it…. You can do something meaningful! Here’s a great way to find your contribution.

Paying attention to the mood

Paying attention to the mood

When I first met with Brigid Finlayson and Carolina Karlstrom, to see whether we could work together to create the first She is Still Sustainable, we talked a lot about the kind of event we wanted to make it.  And our conversation focused a lot on mood, atmosphere, emotional tone: we wanted it to be “warm, safe, friendly event which is refreshing, inspiring and supportive”.

Personal resilience - three ways to build yours

Personal resilience - three ways to build yours

One of the things that came up again and again when I was talking to people about the new edition of Change Management for Sustainable Development, was supporting ourselves as sustainability professionals and as change-makers.  There are three key pillars which support us: perspective, association, and giving ourselves a break.

She is Sustainable - sustaining the sustainers

She is Sustainable - sustaining the sustainers

Vertically, horizontally or circularly ambitious? Mothering or child-free, by choice or randomness? Urban or rural? Partnered for life or a free agent? Gay or straight or something else? Employed, entrepreneur or freelance?

Women who work in sustainability are all these things and more.

She is Sustainable was invented by five UK-based sustainability women (Becky Willis, Solitaire Townsend, Amy Mount, Hannah Hislop and Melissa Miners) who thought…

Has there been a tipping point for sustainable business?

Sustainability types were discussing the Sustainable Development Goals (aka Global Goals) in London last night, at a regular meeting of The Crowd. If you are twitter-enabled, you can search for the #crowdforum tweets to follow that way.

I've got very interested in the SDGs, since being asked to write a series of articles about how business is responding, for The Environmentalist.

There was some great conversation, and I was particularly struck by Claire Melamed's view that businesses can cherry pick (or have strategic priorities) among the SDGs, as long as a business doesn't actively undermine any of the goals or targets.  That seems a pretty clear minimum ask!

How would you tell if a goal is being actively undermined?

So how would you tell?  Perhaps the easiest is to do an audit-style check against all 169 of the targets, and spot the krill oil which is staining the otherwise spotless business practices. Some will be easier to test than others, so the views of stakeholders will probably be useful in helping see the business's practices from a variety of angles.

What are the sanctions and disincentives?

The people who spoke about this seemed to be relying on good old fashioned campaigns to bring the undermining to public attention and turn it into a business issue for the company concerned.  Which seems pretty familiar to me. One person used the Greenpeace campaign against the use of unsustainable palm oil by Nestle's Kit Kat as an example.  And that campaign was way back in 2010. Friends of the Earth was launched in the UK with a mass bottle dump outside Schweppes headquarters, which became a well-known photo at the time.  Social media ensures that campaigns like this can become viral in a few hours. But in essence they are nothing new.

Another person said "you'd have to be not in your right mind, to actively undermine any of these goals."  And perhaps she's right.  But it's clear that either lots of people haven't been in their right minds, or perhaps it's been perfectly rational to undermine social and ecological life support systems, because we are here and here isn't a great place for many of the critical issues highlighted by the global goals.  Once again I find myself wobbling between irrational optimism and chronic unease.

But let's give this optimist the benefit of the doubt, and assume that it is now rational to avoid actively undermining the goals. 

What's changed?

The claim was made, with some strength of feeling, that COP21's agreement in Paris has made a tangible difference, with analysts using climate and fossil fuel exposure to make investment recommendations.  And there seemed to be general agreement in the room that this was new and significant.  And today, two days after the Crowd forum event, comes the news that Peabody Energy (the world's biggest privately-owned coal producer) has filed for bankruptcy.  So that's one of the 17 goals accounted for. 

Other voices suggested that the 17 goals will set a broad context for action by policy makers and government, helping business decision-makers have more certainty about what the future holds and therefore being more confident to invest in goal-friendly products, services and ways of doing business.  On the other hand, people noticed the apparent disconnect between the UK Government's pledges in Paris, and its action to undermine renewables and energy efficiency, and support fossil fuel extraction, in the subsequent budget and policy decisions.

Another change was the rise of the millenials, who make up increasing proportions of the workforce, electorate and buying public.  Their commitment to values was seen as a reason for optimism, although there was also a recognition that we can't wait for them to clear up our mess.  (As someone who still clears up her own millenial children's mess, while said young people are jetting off and buying fast fashion off the interwebs, I am perhaps a little cynical about how values translate into action for this generation.)

And the final bid for what's changed, is the recognition and willingness of players to collaborate in order to create system-level change.  And the good news on this is that there is a lot of practical understanding being shared about how to make collaboration work (Working Collaboratively is just one contribution to this), and specialist organisations to help.

So has there been a tipping point?

Lots of people were insisting to me that there has.  There were few negative voices. In fact, some contributors said they were bored and in danger of falling asleep, such was the level of agreement in the room.  I was left with the impression that we're getting close to a critical mass of business leaders wanting to do the right thing, and they need support and pressure from the rest of us to make it in their short-term interests to do so.

So is it back to the placards, or sticking with the post-it notes?

That might happen, and it would be fine!

I've been doing some more one-to-one facilitation training this autumn, with someone who is a natural. It's been a real pleasure from my perspective, as most of what I've been suggesting has been practically useful and made sense to the person I've been working with. Which is always nice!

The four sessions we had were spaced out so that three came before the crucial event which was the focus of the training, and one came after. 

In the first session, we mostly worked on crafting really helpful aims for the workshop: making them crystal clear and (where this made sense) empty of content.  What do I mean by that?  For example, changing "agree to set up a working group on X" to "agree what action, if any, to take on X".

In the second session, we worked on design: which tools, techniques or bits of process would best help the group meet the aims.

And the third session was where it got real: going through the draft design and running little thought experiments. What if someone doesn't like this bit of process?  What if people can't easily divide themselves into the two groups the process depends on?  What if the round of introductions overruns?  It became clear in this session that the trainee had a lot of fears about things "going wrong" in the workshop.  I chose to make these fears the agenda for our session.

focus on fear?

I realise that I have an important relationship with fear. It's the emotion that butts its way in and uses up my energy. I know that a lot of people have this too. And a lot of people don't. So when I'm coaching, it's important that I notice when I feel afraid and consider whether it's my own fear, or something from my client that I'm picking up. And I know that many coaches would rather choose to work with the pull (enthusiasm, dreams, hopes, visions) than the push (what you want to avoid).  I try to avoid focusing on the negative, but in this session fear seemed so clearly to set the agenda!  I decided that to ignore the fears would be stubborn and unsuccessful.

What are you afraid of?

So we listed the fears on a flip chart, and then categorised them into three broad types: things that could be managed through preparation (e.g. design tweaks, process alternatives, 'things to come back to' flips, prepping a friendly participant to model brief intros); things that could be responded to 'in the moment' with body language and words that the trainee could practice in advance (e.g. interventions to respectfully request the conversation moves on); and things that might happen but would be fine. 

In my mind, this third category had echoes of Nancy Kline's possible fact assumptions: to which the response from the coach or thinking partner is "That's possible. But what are you assuming that makes that stop you?"  (For more on this, see Kline's classic Time to Think.)

And that would be fine

So the trainee's feared scenarios might come to pass: the group might decide at the start of the day that they wanted to add in a new chunky agenda item. And that would be fine. 

The always-negative-person might complain and grouch. And that would be fine.

My trainee might be at a loss to know what to do at some point in the day. And that would be fine.

This part of the session was all about taking away the fear of these possibilities, and replacing it with curiosity, confidence or some other more positive emotion.  Coupling that less fearful mindset with thinking through what she might do equipped her to be the great facilitator she turned out to be on the day itself.

 

 

DareMini

So DareConfMini was a bit amazing. What a day. Highlights:

  • Follow your jealousy from Elizabeth McGuane
  • Situational leadership for ordinary managers from Meri Williams
  • The challenge of applying the great advice you give to clients, to your own work and practice from Rob Hinchcliffe
  • Finding something to like about the people who wind you up the most from Chris Atherton
  • Being brave enough to reveal your weaknesses from Tim Chilvers
  • Jungian archetypes to help you make and stick to commitments from Gabriel Smy
  • Radical challenges to management orthodoxy from Lee Bryant
  • Meeting such interesting people at the after party

No doubt things will continue to churn and emerge for me as it all settles down, and I'll blog accordingly.

In the meantime, all the videos and slides can be watched here and there are some great graphic summaries here (from Francis Rowland) and here (from Elisabeth Irgens)

There are also longer posts than mine from Charlie Peverett at Neo Be Brave! Lessons from Dare and Banish the January blues – be brave and get talking from Emma Allen.

If you are inspired to go to DareConf in September, early bird with substantial discounts are available until 17th February.

Many thanks to the amazing Jonathan Kahn and Rhiannon Walton who are amazing event organisers - and it's not even their day job. They looked after speakers very well and I got to realise a childhood fantasy of dancing at Sadler's Wells. David Caines drew the pictures.

 

When form is content: singing a round

A great little place near me runs weekly group sessions where we reflect on our lives and work together on essential skills like empathy and dealing with difference.  We also take part in experiential group activities*. Today's theme was trust: the necessity of continuing to trust each other, despite the frailties and failures we know we will sometimes experience. Partway through a presentation on this, we tried an experiment: singing a round.  The song was one that many of us - but not all - had sung before.

The words are about joining together to make something bigger than the whole. And so is the form. We begin by singing in unison. Then we break into groups and each group begins the song slightly later than the previous group. The tune and words reveal themselves as elements which work together as the phrases overlap, making something more delightful and interesting than the unison version.

The rounds I learnt as a child (London's Burning, Frere Jacques) used the form for its entertainment value (!) but this song uses the form to deliver and emphasise content.

I wonder how we can do the same in our facilitation training...

*Yes, I'm being a little coy here. As a confirmed atheist, it's a little uncomfortable to explain how I love going to my local Unitarian church.  Discovering that the Minister is also an atheist was a nice surprise. But there you go: my notions of church have been confounded, so check it out.