Task focus vs relationship focus: the 'trust cushion'

Penny Walker

30 March 2021

5 minute read, Collaborative working, Culture, Emotional response

Task focus vs relationship focus: the 'trust cushion'

You've probably spotted that some people like to spend time getting to know others, building a strong relationship with them, and may let deadlines or quality slide so as to not fall out. They have a strong 'relationship focus'. Others like to know what's expected, what the deadlines are, and focus on delivery even if it means other people are side-lined or criticised. They have a strong 'task focus'. How can you persuade task-focussed people to put time into relationships?

Penny Walker

30 June 2020

5 minute read, Facilitation, meetings, Training and learning, techniques, workshops

How can we make our online events more beautiful?

Penny Walker

30 June 2020

5 minute read, Facilitation, meetings, Training and learning, techniques, workshops

How can we make our online events more beautiful?

When we set up 'real' rooms for participants, we use flowers, music, posters, objects, room layout and pay attention to countless little details, to create a beautiful, welcoming space which says "you matter" to participants. How can we do this online? Twenty facilitators, trainers, coaches and others joined a workshop to share ideas.