Manuel, the hapless and put-upon waiter at Fawlty Towers, was diligent in learning English, despite the terrible line-management skills of Basil Fawlty. As well as practising in the real world, he is learning from a book. Crude racial stereotypes aside, this is a useful reminder that books can only take us so far. And the same is true of Working Collaboratively. To speak collaboration like a native takes real-world experience. You need the courage to practise out loud.

The map is not the territory

The other thing about learning from a book is that you'll get stories, tips, frameworks and tools, but when you begin to use them you won't necessarily get the expected results. Not in conversation with someone whose mother tongue you are struggling with, and not when you are exploring collaboration.

Because the phrase book is not the language and the map is not the territory.

Working collaboratively: a health warning

So if you do get hold of a copy of Working Collaboratively (and readers of this blog get 15% off with code PWP15) and begin to apply some of the advice: expect the unexpected.

There's an inherent difficulty in 'taught' or 'told' learning, which doesn't occur in quite the same way in more freeform 'learner led' approaches like action learning or coaching. When you put together a training course or write a book, you need to give it a narrative structure that's satisfying. You need to follow a thread, rather than jumping around the way reality does. Even now, none of the examples I feature in the book would feel they have completed their work or fully cracked how to collaborate.

That applies especially to the newest ones: Sustainable Shipping Initiative or the various collaborators experimenting with catchment level working in England.

Yours will be unique

So don't feel you've done it wrong if your pattern isn't the same, or the journey doesn't seem as smooth, with as clear a narrative arc as some of those described in the book.

And when you've accumulated a bit of hindsight, share it with others: what worked, for you? What got in the way? Which of the tools or frameworks helped you and which make no sense, now you look back at what you've achieved?

Do let me know...