I was delighted to be asked to run a skills-based session for IEMA's 2009 conference (London, September 22nd), because it's a chance to help environmental specialists get better at the soft stuff. I'm going to be sharing three different skills which change agents really need if they want to influence other people, and I'll blog about how it went when it's done. The skills are - developing rapport, asking facilitative questions, and understanding six key sources of influence.
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Later addition:
The handouts from this session are available here, and the 'how it went' entry is here.